Tech & Materials Support - Evergreen Virtual Academy

Tech & Materials Support

Need help getting set up or solving a technology issues? We’re here to help.

Technology FAQs

Computers that meet these requirements are provided to all EVA students at no cost. If you prefer to use your own computer, it must meet these specifications:

  • Speed: 1.8 GHz or better
  • RAM: 2-4 GB
  • Disk space: 160 GB or more
  • DVD drive
  • Monitor: 19-inch flat panel
  • Laptop screen: 15.6-inch
  • Audio: High Definition sound card
  • Modem: Ethernet port. Laptops include Nic card (wi-fi)
  • Desktop Microphone and Headset Microphones
  • Operating system: Windows 7 Professional
  • Microsoft Office 2010
  • Microsoft® Internet Explorer version 10
  • Google Chrome 33
  • Mozilla Firefox 22
  • Adobe® Reader®
  • Macromedia Flash™
  • Shockwave™
  • Java 7
  • QuickTime®
  • Real Player®
  • McAfee® Virus Protection
  • McAfee® Web Protection

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

RealPlayer is a trademark or a registered trademark of RealNetworks, Inc.

Macromedia Flash is a trademark or registered trademark of Macromedia, Inc. in the United States and/or other countries. QuickTime is a registered trademark of Apple Computer, Inc.

The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the program, but in the early grades, it is mostly the parent (or other responsible adult) who interacts with the computer. The program is user-friendly. High school students are most successful if they have basic computer skills.

Yes – but a computer will be provided for each student at no cost. Whether you use your own computer or one of ours, each family will be required to have a computer that meets the minimum specifications necessary to access our online school and live class platforms. Families must also have reliable high-speed Internet access in order to participate in the school.

Request Support

Get in touch with the Tech Support team if you need help with any of the following:

  • Missing, Lost or Damaged Course Materials
  • Online School Login and Navigation
  • School Email/Office 365 Help
  • Report an Issue within the Curriculum or within the Online School

Email Tech Support »

tech support representative having a conversation at a computer